Wells Fargo said some customers experienced outages that impacted its ATMs and mobile and online banking apps, and said it would reverse any fees that hit its customers as a result. Wells Fargo staff called the fire department at 9 a.m.to report the incident.
The problem is keeping many customers from being able to use their debit cards and they're expressing their frustration with the company online.
Wells Fargo said a systems issue is causing intermittent outages and it is working to solve the problem.
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More details to come.
Some customers tweeted Friday morning that they're still unable to access their money.
The company on Twitter apologized to its customers and asked for patience while it once again sorted out the issue. Charles Schwab Investment Advisory Inc. purchased a new stake in Wells Fargo & Co in the second quarter valued at $321,220,000.
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The website DownDetector.com showed reports of Wells Fargo access issues spreading across the entire continental US. The bank apologized on Friday for a similar outage.
"We want our customers to know that this is a contained issue affecting one of our facilities, and not due to any cybersecurity event or attack".
The US giant took to Twitter at about 9am EST to confirm an "issue", promising to research.
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Wells Fargo & Company, a diversified financial services company, provides retail, commercial, and corporate banking services to individuals, businesses, and institutions.