New York's public service commission is trying to remove Spectrum, the state's largest TV and Internet service provider, because it allegedly reneged on commitments and has failed to properly serve customers.
"Charter's repeated failures to serve New Yorkers and honor its commitments are well documented and are only getting worse".
On Friday, the state Public Service Commission began the process of revoking its approval for the Charter-Time Warner Cable merger.
The state commission has given Charter Communications, the owners of Spectrum, 60 days to come up with an exit plan while the state seeks a new service provider.
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Commission Chairman John Rhodes said Charter's "deliberate and sustained failure to perform.is simply not serving" the population meant to benefit from the merger. The state also fined the company $3 million and said it must provide uninterrupted service during the transition period.
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In the meantime, Charter must comply with all local franchises it holds in New York State and all obligations under Public Service Law and commission regulations.
The action by the Public Service Commission follows months of disagreements over the company's progress in meeting goals set by regulators in 2016 as a condition of their merger approval- especially an expansion of broadband to rural areas.
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John Sipos, the Public Service Commission's deputy general counsel, said the commission "explicitly conditioned its approval [of the merger] on a host of conditions created to yield incremental net benefits to NY".
"In the weeks leading up to an election, rhetoric often becomes politically charged", spokeswoman Shelley Loo told The Post. Although Spectrum says it made its network available to over 86,000 residents, NY was planning on 145,000 businesses and homes being serviced.
Charter was ordered to pay $1 million after missing a June 18, 2018 deadline to extend its network to those un-served or underserved homes. One solution could see Charter spinning off its NY division; it's also possible that the division could be sold to someone else. NY will not tolerate Charter's gaslighting its own customers into believing it is meeting its promises.
A Charter spokesman did not respond to requests for further comment.
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