On Tuesday, two anonymous women filed a lawsuit against Uber on behalf of individuals who have experienced "rape, sexual assault, physical violence, and gender-motivated harassment" by Uber drivers. "These allegations are important to us and we take them very seriously", the ride-hailing firm said in a statement. Bustle has reached out to Uber for comment.
It claims Uber not only failed to warn passengers about its flawed background checks, but that it doesn't adequately track its drivers' conduct after they're hired.
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"Uber's advertising campaigns make the assertion that it provides the best option for a safe ride home after a night of drinking", the suit declared.
The lawsuit, which describes the details of the assaults faced by the two plaintiffs, seeks damages for plaintiffs and to force Uber to take steps to prevent assault by drivers.
The lawsuit argues that company's label as a "technology platform", rather than a transportation company, allows it to "skirt state and local regulatory scrutiny" and avoid investing in screening drivers. "Nothing meaningful has been done to make rides safer for passengers - especially women".
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This type of an accusation is familiar to Uber, which was sued by a woman in India who said that her driver not only raped her but that executives at Uber illegally obtained medical records of hers when then tried to discredit her.
"Uber has created a system for bad actors to gain access to vulnerable victims", the lawsuit states.
Internal customer support documents obtained from Uber in 2016 showed that more than 6,000 driver or rider complaints include the term "sexual assault", although Uber claims the actual number of assaults is far lower. The accusers are seeking compensation for the alleged offenses and have requested the judge grant an injunction against Uber that requires the company to implement stricter background checks on its drivers.
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Earlier this month, Uber pledged $5 million during the next five years to fund sexual assault prevention groups as well as train its own employees. Uber has also installed dashboard cameras in cars in South Africa, following numerous reports of rape in the country. The other was raped by an Uber driver in her apartment in Miami.