Aviation Officers Fired After United Dragging Incident

A computer system glitch caused thousands of United Airlines flights throughout major airports to be grounded Wednesday morning. The issue was resolved by late morning with some ripple delays still being felt at airports throughout the country

Two Aviation Officers Fired, Two Suspended For Dragging Doctor Off United Flight

The second officer was found to have made "misleading statements in two reports" about the forcible removal of the passenger, who was traveling from Chicago to Louisville. A sergeant also lost his job because he "deliberately removed material facts" from a report about the incident.

The report did not reveal the identities of the officers.

The inspector general said the officer who physically removed Dao from the plane "improperly escalated the incident" when Dao refused to leave voluntarily.

The security officers "mishandled a non-threatening situation", which led to the "violent" removal of the 69-year-old Dao, the inspector general's report said. The officer with the five-day suspension then resigned, according to the Associated Press. As a result of the incident, Dao suffered a concussion, broken nose and the loss of two teeth. Also, the Inspector General's report should become the poster child for why passengers should always maintain the right to videotape mistreatment of all kinds. The second suspended officer, who has resigned, "made material omissions" when reporting on the actions of the officer who violated the CDA's use-of-force policy and was sacked.

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Two security officers who were caught on video in April forcibly removing a passenger from a United Airlines flight in Chicago were fired following the incident that sparked widespread public outrage. But when nobody volunteered, Dao was apparently chosen at random. Dao, who was among those randomly selected, refused to give up his seat, leading airline staff to call CDA officers to remove him from the plane.

Video shot by Dao's fellow passengers showed him screaming as he was dragged down the aisle of the plane.

But viral video of the incident fast became an global symbol of passenger discontent with the flying experience and a civic embarrassment that damaged Chicago's reputation as an worldwide tourist destination.

Even more disturbing, though, was what else the Inspector General found: that the security officers involved in this debacle lied.

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Aviation Commissioner Ginger Evans also has moved to force airport security officers to remove the word "police" from their uniforms and vehicles in the wake of the incident.

The 290-person security team is supposed to monitor access to restricted and secure areas of the airport, handle traffic control and support Chicago police and the Fire Department, according to aviation officials.

"This rescinds the current directive guiding incident dispatch, and defines coordination on responses with the Chicago Police Department", the department said at the time. The deal included Dao's agreement to not sue the city.

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