Network issue delays flights around the world

Global airports systems crash meltdown gatwick washington paris charles de gaulle

EXPRESSAirport control systems around the globe have reportedly crashed

Air travellers around the world have suffered major disruptions after the widely used computer check-in system "Amadeus Altea" crashed.

Southwest Airlines said it experienced computer troubles at several USA airports, while British Airways confirmed that its online check in system had gone down. The Star Alliance, which includes United, Singapore Airlines, Air Canada and Lufthansa among its 28 members, said that two-thirds of its airlines use Amadeus software, and that customers on their network were affected but issues were "kept to a minimum".

A spokesman for Gatwick Airport told the Telegraph: "This is an airline issue, not an airport issue".

Carriers including British Airways, Deutsche Lufthansa, Cathay Pacific Airways and Qantas Airways were among those impacted, with Dutch operator KLM delaying at least 24 departures.

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London Gatwick airport incident did not cause long delays.

The spokesman said that the check-in system was only down for five minutes between 5.37pm and 5.42pm.

"Amadeus technical teams took immediate action to identify the cause of the issue and restore services as quickly as possible", the company said in a statement.

The spokeswoman declined to share further details, merely noting "Amadeus regrets any inconvenience caused to customers".

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Passengers will still be able to check-in for their flight, although the process may take slightly longer than usual.

It declined to comment on whether hackers was behind the problem.

One passenger tweeted saying: "If your entire system is down at REAGAN airport in DC, does that mean the planes aren't leaving on time?"

Thursday's hiccup comes four months after a power loss and computer crash at IAG SA's British Airways led to the grounding of flights for more than 75,000 passengers.

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